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Top Social Media Management Tools in Australia

Best for: at a glance

Eight social media management tools for Australian businesses, covering content planning, publishing, reporting and customer engagement.

ProviderBest for
HootsuiteGrowing businesses and marketing teams managing several networks
BufferSmall businesses and solo marketers wanting straightforward publishing
Sprout SocialEstablished brands and teams prioritising reporting and customer engagement
LaterVisual brands, creators and retailers planning image and video content
AgorapulseBusinesses managing frequent comments, messages and community conversations
SocialPilotSmall agencies and businesses managing multiple social accounts
SendibleAgencies and consultants coordinating publishing for client accounts
MetricoolBusinesses prioritising analytics, content planning and value

Providers appear in a very approximate order of likely recognition and relevance in Australia. The order and “Best for” selections are SHIKINET’s editorial opinion and vary by industry and business size.

Provider descriptions and offerings

Hootsuite

Growing businesses and marketing teams managing several networks

Hootsuite brings publishing, customer engagement and reporting into a shared social media workspace. Australian businesses can plan campaigns across connected accounts while reducing the need to switch between separate network dashboards. Its broad feature range makes it worth comparing when social activity involves several people, regular customer conversations and ongoing performance reviews.

  • Schedule content through a calendar and adapt posts for each network. Content assistance and suggested publishing times can support a more consistent routine.
  • Use inbox tools to organise supported comments and messages. Approval workflows and permissions help teams coordinate publishing, although access depends on the selected plan.
  • Check user charges, account allowances, reporting depth and listening requirements together. During a trial, test your real profiles, content formats and response workflow before committing.

Our view: A useful shortlist option for businesses wanting a broad platform as their social media workload expands.

View provider’s plans and features ↗

Buffer

Small businesses and solo marketers wanting straightforward publishing

Buffer helps Australian businesses organise ideas, schedule posts and maintain a regular social media presence. Its approachable publishing workflow suits owners and small teams who want to prepare content in batches. A limited free plan offers a starting point, while paid plans add capacity and features as connected channels grow.

  • Build a content queue, use a visual calendar and tailor posts for supported networks. Its AI assistant can help refine wording, but final accuracy and brand tone still need review.
  • Analytics and community tools help assess performance and handle supported comments. The Team plan adds collaboration features, including approval workflows and shared access.
  • Compare per-channel charges against the total number of profiles you manage. Test publishing formats, available analytics and the community inbox on your actual accounts before upgrading.

Our view: Worth considering for smaller businesses seeking manageable publishing tools without an overly complicated daily workflow.

View provider’s plans and features ↗

Sprout Social

Established brands and teams prioritising reporting and customer engagement

Sprout Social combines publishing, engagement and analytics for businesses treating social media as an organised marketing and customer communication function. Australian teams can coordinate activity across connected profiles and review results in one platform. Its structured approach suits organisations that need reporting, clear responsibilities and repeatable workflows as their social presence grows.

  • Plan content through scheduling tools and review performance across supported networks. Reporting helps teams examine audience engagement and identify useful patterns for future campaigns.
  • Inbox and collaboration capabilities vary between subscriptions. More advanced listening, analytics and other products may require higher plans or separate purchases, so check your exact requirements.
  • Calculate per-seat costs alongside profile allowances and optional services. Use a trial to test practical publishing, reporting exports and customer response tasks with the people who will manage them.

Our view: A strong comparison option when reporting and coordinated social media operations justify a larger software budget.

View provider’s plans and features ↗

Later

Visual brands, creators and retailers planning image and video content

Later focuses on planning and publishing social content, with a particularly useful visual workflow for image and video campaigns. Australian retailers, hospitality businesses and creators can organise upcoming posts and keep campaigns consistent. Its calendar and Instagram planning tools make it relevant when the appearance and timing of content matter to the brand.

  • Prepare media and captions ahead of time, preview the Instagram feed and schedule supported formats. Direct publishing availability depends on the network, profile type and content format.
  • Analytics and link-in-bio tools can support content reviews and website traffic. Team access, reporting depth and publishing allowances vary by subscription, so compare features carefully.
  • Check social sets, users and monthly post limits against your needs. Trial a realistic campaign with your own media, and verify which posts publish automatically or require a reminder.

Our view: Worth shortlisting when visual planning is central to your social media routine.

View provider’s plans and features ↗

Agorapulse

Businesses managing frequent comments, messages and community conversations

Agorapulse brings social media publishing, inbox management and reporting into one workspace. Australian businesses can use it to coordinate scheduled content while keeping customer conversations organised. It is particularly relevant when responding to social interactions is a regular team responsibility rather than an occasional task handled between other jobs.

  • Plan posts through a publishing calendar and organise activity across connected profiles. Review and approval features help coordinate content with colleagues or external stakeholders, depending on the subscription.
  • A centralised inbox helps teams process supported comments and messages. Reporting can show content performance and community activity, with additional reporting capabilities subject to plan or add-on requirements.
  • Compare user costs, profile allowances and reporting needs. During the trial, test assignments, permissions, notifications and the particular message types your customers use, along with your publishing formats.

Our view: A useful shortlist option when reliable community management needs to sit alongside publishing and reporting.

View provider’s plans and features ↗

SocialPilot

Small agencies and businesses managing multiple social accounts

SocialPilot combines scheduling, reporting and collaboration tools for businesses managing several social profiles. Australian agencies and marketing teams can prepare content in batches and coordinate publishing for different brands. Its account-based plan allowances make it worth comparing when the workload involves multiple clients or a growing collection of business accounts.

  • Use scheduling tools and a content calendar to organise upcoming campaigns. Tailor posts for supported networks and review the publishing options available for each profile and content format.
  • Client and team features support content review, approvals and account access. Reporting and social inbox capabilities help consolidate routine work, although inclusion and limits vary by plan.
  • Compare connected accounts, users, client access and reporting requirements before choosing. Test a complete approval process and check automatic approval settings so your publishing rules match your intended workflow.

Our view: Worth considering for multi-account publishing where team coordination and practical client access matter.

View provider’s plans and features ↗

Sendible

Agencies and consultants coordinating publishing for client accounts

Sendible is designed to help teams organise publishing and reporting across multiple social media accounts. Australian agencies and businesses with several brands can prepare campaigns in a shared workspace. Its client access and approval tools make it relevant when external customers need to review content before it is published.

  • Schedule posts, import content in batches and tailor material for supported networks. Calendars and content organisation tools help maintain a planned publishing routine across different accounts.
  • Client Connect supports secure profile onboarding, while permissions and approval workflows help control access and review. Reporting tools can support regular updates to clients or internal stakeholders.
  • Check current profile allowances, user terms, client features and any white-label charges. Trial your onboarding and sign-off process with realistic accounts, then confirm reporting exports and available direct publishing formats.

Our view: A useful option for agencies wanting a process from client connection through content approval and reporting.

View provider’s plans and features ↗

Metricool

Businesses prioritising analytics, content planning and value

Metricool combines social media planning with performance analytics, making it relevant to Australian businesses that want to understand results alongside scheduling posts. Its limited free plan provides a starting point for one brand. Paid subscriptions expand brand allowances and reporting capabilities, with higher plans adding team and approval features.

  • Plan content through a calendar and review analytics for supported networks. Competitor analysis can provide useful context, although available metrics, history and allowances depend on the subscription.
  • Paid plans offer reporting and additional connections, while Advanced adds team management and post approvals. Specific networks, advanced analytics and integrations may require a paid plan or add-on.
  • Compare brand allowances, scheduling limits, reporting history and additional charges. Test the networks you actually use, especially LinkedIn and X, and confirm which functions your chosen subscription includes.

Our view: Worth shortlisting when accessible planning and reporting are more important than an extensive enterprise feature set.

View provider’s plans and features ↗